FAQs

What is hoarding disorder?

American Psychiatric Association states that “People with hoarding disorder excessively save items that others may view as worthless. They have persistent difficulty getting rid of or parting with possessions, leading to clutter that disrupts their ability to use their living or work spaces.”
“Hoarding is not the same as collecting. Collectors look for specific items, such as model cars or stamps, and may organize or display them. People with hoarding disorder often save random items and store them haphazardly. In most cases, they save items that they feel they may need in the future, are valuable or have sentimental value. Some may also feel safer surrounded by the things they save.”

What are the consequences of a hoarding disorder?

American Psychiatric Association states that “Hoarding disorder can cause problems in relationships, social and work activities and other important areas of functioning. Potential consequences of serious hoarding include health and safety concerns, such as fire hazards, tripping hazards, and health code violations. It can also lead to family strain and conflicts, isolation and loneliness, unwillingness to have anyone else enter the home, and an inability to perform daily tasks such as cooking and bathing in the home.”

How much does a hoarding cleanup cost?

Costs can vary dramatically from case-to-case based on the estimated time, amount of debris, and if any hazardous conditions exist. These jobs come in all shapes and sizes! 
We have jobs that are as little as $500 up to tens of thousands of dollars.

What if there are valuables in the home?

Our team is trained in pinpointing valuables. Such items are shown to the Team Leader and boxed to be reviewed by management per the client’s wishes.
It is always a good idea to let us know about valuables so that we can be looking for that specific item.

What services are included?

Removal of clutter and debris.
Hazardous waste removal, including animal droppings and other biohazards.
Valuable items recovery, such as jewelry and hidden money.
Cleaning of the home, if desired.
Coordinate recycling and shredding.
Help distribute donations.
Help to facilitate any paperwork requirement for local governments or agencies.

What info should I prepare before calling the Lone Star Hoarding Cleanup?

You should have an idea of your goals. But mostly, you mostly need to be ready to move forward! Our trained specialists will walk you through the easy steps for the cleanup.

How long does this type of cleanup take?

Oftentimes jobs are done in a day, but some very big jobs can take up to a week.

Does my insurance cover hoarding cleanup?

Unfortunately, in most cases, this type of cleanup is not covered by insurance.

Are your hoarding cleanup services only for residential properties?

No, we offer hoarding cleanup services for both residential and commercial properties. Whether it’s a home, apartment, office, or other space affected by hoarding or excessive clutter, we can help restore it to a safe and habitable condition.

Do I need to be present during the cleanup process?

While your presence is not required, we encourage you to be involved in the process to the extent that you feel comfortable. We understand that hoarding cleanup can be emotionally challenging, and we’re here to support you throughout the cleanup process.

What happens to the items that are removed during the hoarding cleanup process?

Items that are removed during the cleanup process are sorted and handled according to your preferences. This may include recycling, donation, disposal, or storage, depending on the nature of the items.

Contact Us for a Free Quote

By submitting this form you consent to be contacted by Lone Star Hoarding Cleanup. View our privacy policy here.